I seriously almost just lost it on this self entitled brat that thought I was going to waive her fees because she knows my manager. I deal with this day in and day out. The fact that people think they should have a "free checking account with no stipulations" is absolutely stupid. The bank is providing goods and services, just like any other for-profit business.
When you go to the grocery store - do you expect to not pay for your groceries?
When you get your hair cut at a salon - do you expect not to be charged for that service?
No, you effing pay because someone else is providing a product and service for you. If you want free - hunt, kill and cook your own food, cut your own damn hair, and accept all payments in cash that you store under the mattress that you made.